Returns & Exchanges
We want you to feel the comfort of Lola Blankets forever, but if your purchase isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery. All items must be in their original condition and packaging to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, a prepaid shipping label will be sent to your email; simply print it out and securely attach it to your original packaging.
Ship It Back
Drop off your package at any authorized carrier location, ensuring that all original tags and protective bags are included.
Receive Your Refund
After our warehouse inspects your returned blanket, we will process your refund or ship your new exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing